Frequently Asked Questions - Tohfay to India Policies and Services
Contact Us
For inquiries over the phone:
For inquiries via email:
service@tohfay.com
For inquiries via post:
Attn: Tohfay, LLC. 306 Washington Street Teanck, NJ 07666 USA
1. Free Standard Shipping 2. Tohfay's 100% Satisfaction Guarantee 3. Tohfay's Quality Promise 4. Tohfay Vendors 5. Sales Tax 6. Delivery Options and Times 7. Date Specific and Holiday Deliveries 8. Tohfay Inc., Liability 9. Order Tracking 10. Cancel / Change Order 11. Cities of Delivery 12. Security 13. Tohfay's Privacy Policy 14. Terms of Use
Our gift items are selectively sourced from quality vendors, they are thoroughly inspected, and all our gifts are wrapped by our experts and include a personalized greeting card from you to your gift recipient. All products are personally chosen and inspected for quality.
* Late Approval of the Credit Card * Late placement of order * Invalid Address / Telephone No * Strikes / Floods / Acts of nature * Other causalities beyond control of Tohfay team
FAQ: Will there be sales tax added on my total order value? Tohfay.com collects sales tax on orders placed with NJ billing address only. FAQ: What is Tohfay's liability in case of a missed or late delivery of order? Every effort shall be made to deliver exactly the same product as ordered. However, at times it may not be possible and vary due to reasons beyond our control, such as non-availability in a certain region/city or the seasonal constraints. In case of such a forced substitution greatest care will be taken to ensure that the substitute product delivered shall be equal in quality and value to that ordered. Tohfay.com shall in no way be liable, by way of compensation for any loss(es) suffered by the customer in consequences of missed , late or non delivery of gift, for any amount exceeding the value of order placed. FAQ: What is Tohfay's 100% Satisfaction Guarantee? Tohfay.com provides a quality guarantee on our delivery and service. If you think that the products delivered were not up to the promised standards we have set for ourselves, please contact our customer service at service@tohfay.com with your order number within 48 hrs of the delivery of gift order. You would be provided with return/replacement instructions depending upon the nature of order. Each complaint would be assessed on a case to case basis. A replacement delivery coupon of value equal to the value of original order may be offered for perishable gifts like flowers, cakes, mithai, fruits and chocolates. Other gift items may be returned for a refund, provided the product should be in its original unused form and packaging for return. No refunds will be accepted for gifts delivered at incorrect addresses provided by the customer. Excess shipping and Handling charges (for express and custom deliveries) shall not be refunded for either perishable or other gift items. FAQ: Which vendors are used by Tohfay for product selection? Quality of our items is our major concern. We pick our gift items from the leading vendors with highest assurance of quality. Flowers, Cakes and Mithai: Our flowers, cakes and mithai are guaranteed to be best of taste, highest quality and always fresh. Cakes are picked from reputable bakeries and Five Star Hotels (if possible) and our mithai is always selected from renowned mithai vendors. Some of the major vendors used by Tohfay include mithai from Haldiram; cakes from Bread and More and Mongorie; flowers from Ferns and Petals. National & International Brand Names: Gifts with international brand names (in case of clothes, chocolates, perfumes, watches, and pens) are guaranteed to be original imported items. National brand name items are purchased from national distributors in India. Gifts such as leather products, toys, desi-clothing etc are selected from suppliers of national repute. FAQ: What are my options for days of delivery and shipment time? Tohfay.com ships to over 100 cities in India. We use our own couriers or partner courier services for standard shipments within India. We have two options for you to choose from for delivery: Standard: The delivery takes 3-4 days, excluding holidays. This option is FREE. Please see the list of major cities covered in India by this service at the end of this policy page. Custom Delivery: Delivery on specific dates, holiday occasions and Sundays. All day specific orders shall be placed at least 72 hours (3 days) in advance. This option is for US$ 1.95 extra. For day specific orders, please select your preferred date using the delivery date field with in the shopping cart ordering page. FAQ: How long does it take for a standard order to be shipped and delivered? Every effort is made to ship your gifts within 24 hours after receiving the order. Delivery is however subjected to approval and confirmation of your credit card. Standard orders for perishables and other regular items are usually delivered within 3-4 days excluding holidays from the date of placement of order. Larger items such as electronics, automobiles etc may take from 7 to 10 days for delivery FAQ: How can I track the status of my order? Online order tracking is available through this web site. Please click here to track your order status. You can also e-mail at service@tohfay.com with your order number to inquire about the status of your order. E-mails are generally replied to within 4-16 hours during business days as well as holidays. Sometimes messages left on weekends/holidays may take a little more time. FAQ: Can I change or cancel an order that I have just placed? If it's already 12-24 hours since you placed your order, there is a good probability that your order has already been processed and shipped. However, we encourage you to e-mail us at sales@tohfay.com or call us at 1-866-4Tohfay (1-866-486-4329) with your order number and concern details. Our customer service staff will advise you with the status of your order and next steps. We may either ask you to return the shipped order (non-perishable goods) after authorization from Tohfay or any other options that better suit your needs. FAQ: Tohfay.com gift delivery services are available in which cities of India? List of all cities covered by Tohfay.com in India is listed below. Not all products can be delivered to all cities. Please refer to individual product descriptions page for ensuing if a certain product is available for delivery in a certain city. Agra Ahmedabad Ajmer Aligarh Allahabad Alwar Alwye Ambala Ambarnath Amritsar Anand Angamali Ankleshwar Aurangabad Balachour Bangalore Bardoli Bareli Baroda Belgaum Bharatpur Bharuch Bhatinda Bhavnagar Bhayander Bhilai Bhimavara Bhopal Bhuvaneshwar Calcutta Calicut Chandigarh Chennai Chinchwad Cochin Coimbatore Coochbeha Dehradun Delhi Dewas Dholpur Dhanbad Durg Eluru Ernakulam Erode Faridabad Ferozabad Gandhidham Gandhinagar Ghaziabad Goa Godhra Gurgaon Guwahati Gwalior Hatras Hissar Hosur Howrah Hubli Hyderabad Indore Jabalpur Jaipur Jalandhar Jalpaiguri Jammu Jodhpur Junagadh Kakinada Kalol Kalyan Kannur Kanpur Karnal Kapurthala Katra Kodaikanal KGF Kolhapur Kolar Lucknow Ludhiana Madurai Mandideep Mandya Mangalore Manipal Mathura Medchal Meerut Mehsana Moradabad Mohali Muzaffarnagar Mumbai Mysore Nadiad Nagercoil Nagpur Nahan Nammakal Nasik Navi Mumbai Nellore New Delhi Noida Palghat Panchkula Panipat Panvel Parur Patiala Patna Permabvoor Pimpri Pondicherry Raipur Pune Rajkot Rajpura Ranchi Rishikesh Rourkela Roorkee Rupnagar Sahanpur Saharanpur Salem Sanghinagar Sangli Satara Satna Secundrabad Sehore Shekohabad Shimla Siliguri Sivakasi Solan Surat Surendranagar Taloja Tenali Thane Tirpur Tirunelveli Tirupati Tirupur Trichi Trichur Trivandrum Tumkur Tuticorin Udaipur Udhampur Udipi Ujjain Ujjain Ulhasnagar Vaikom Vapi Varanasi Vasai Vashi Vijaywada Virar Vishakhapatnam Wardha Wadi Yamunanagar Zirakpur FAQ: How secure is my credit card and other information on Tohfay.com? All online transactions at Tohfay.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant. Tohfay does not store customer credit information for longer period of time to avoid any incident of secure data loss. If you feel uncomfortable with ordering on-line, you can always place your order on phone at 1-866-4Tohfay (1-866-486-4329) or send us an email at sales@tohfay.com with your phone number and our friendly customer service staff would contact you at the earliest. FAQ: What is Tohfay's Privacy Policy for its customers? Tohfay LLC, shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our websites. By using the site or obtaining any product or service through our websites, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use our websites. Privacy Policy Statement: At Tohfay.com we take extreme care in preserving the important personal information coming to us from our customers. The information submitted to Tohfay would not be revealed to any third party except where it is required for transactions with our third party suppliers. Cookies: Customers visiting our website are identified with the help of 'cookies'. We use cookies to identify our customer's interests in our various products. The information collected by Tohfay is not sold or shared with any other agency or organization. Information Collected During Registration: The information collected during the registration process such as, e-mail address, telephone number, address and a valid credit card number is used only to verify customer's account and to process the orders. The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information. The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information. Use of Your Email Address: We only use our customer's e-mails to communicate with them regarding the details of their order, their shipping information and or any other customer service related issues. We will occasionally send our customers e-mail with recommendations or notices of new products and prices. Sale of Our Company: As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company. FAQ: What are the terms of use of Tohfay Websites? Terms of Use: This Web site is owned and operated by Tohfay LLC. All inquiries may be directed to Tohfay.com Customer Service Department 306 Washington Street Teanck, NJ 07666 Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the Tohfay.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Tohfay.com Web site These Terms and Conditions may Change Tohfay, LLC reserves the right to update or modify these terms and conditions at any time without prior notices. Your use of the Tohfay.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site. Copyright Notice All of the Content you see on this Web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Tohfay, Incorporated, one of its affiliates or by third parties who have licensed their materials to Tohfay.com. The entire Content of the Tohfay.com Web site is copyrighted as a collective work under U.S. copyright laws, and Tohfay, Incorporated owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The users of our site intend the Content of the Tohfay.com Web site, and the site as a whole, solely for personal, noncommercial use. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Tohfay, Incorporated reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Tohfay Incorporated. Submissions We welcome your comments regarding the Tohfay.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Tohfay.com shall be and remain the exclusive property of Tohfay.com. Your submission of any such Comments shall constitute an assignment to Tohfay.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Tohfay.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. Gift Messages The Tohfay.com gift message services available to our customers are subject to the following guidelines. Out of respect for all of our guests, we ask that you do not use obscene, profane or threatening language in gift messages. Examples of the kinds of conduct or content that are prohibited in Tohfay.com gift messages include: The transmission of any content that could violate, or could facilitate the violation of, any applicable law, regulation, or Tohfay, LLC rule or policy. The transmission of any content that is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable. The impersonation of any person or entity in any part of a gift message. We may, but are not obligated to, restrict or remove any and all content from a gift message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, other Tohfay.com customers, or any third party. Colors We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Disclaimer This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. User acknowledges, by use of this site, that the use of this site is at own sole risk, that user assumes full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with the use of our site, and that Tohfay, LLC shall not be liable for any damages of any kind related to your use of this site. Indemnification User agrees to defend, indemnify and hold Tohfay, LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to user’s use of the site.
A replacement delivery coupon of value equal to the value of original order may be offered for perishable gifts like flowers, cakes, mithai, fruits and chocolates. Other gift items may be returned for a refund, provided the product should be in its original unused form and packaging for return.
No refunds will be accepted for gifts delivered at incorrect addresses provided by the customer. Excess shipping and Handling charges (for express and custom deliveries) shall not be refunded for either perishable or other gift items.
Quality of our items is our major concern. We pick our gift items from the leading vendors with highest assurance of quality. Flowers, Cakes and Mithai: Our flowers, cakes and mithai are guaranteed to be best of taste, highest quality and always fresh. Cakes are picked from reputable bakeries and Five Star Hotels (if possible) and our mithai is always selected from renowned mithai vendors. Some of the major vendors used by Tohfay include mithai from Haldiram; cakes from Bread and More and Mongorie; flowers from Ferns and Petals. National & International Brand Names: Gifts with international brand names (in case of clothes, chocolates, perfumes, watches, and pens) are guaranteed to be original imported items. National brand name items are purchased from national distributors in India. Gifts such as leather products, toys, desi-clothing etc are selected from suppliers of national repute.
Every effort is made to ship your gifts within 24 hours after receiving the order. Delivery is however subjected to approval and confirmation of your credit card. Standard orders for perishables and other regular items are usually delivered within 3-4 days excluding holidays from the date of placement of order. Larger items such as electronics, automobiles etc may take from 7 to 10 days for delivery
FAQ: How can I track the status of my order? Online order tracking is available through this web site. Please click here to track your order status. You can also e-mail at service@tohfay.com with your order number to inquire about the status of your order. E-mails are generally replied to within 4-16 hours during business days as well as holidays. Sometimes messages left on weekends/holidays may take a little more time.
If it's already 12-24 hours since you placed your order, there is a good probability that your order has already been processed and shipped. However, we encourage you to e-mail us at sales@tohfay.com or call us at 1-866-4Tohfay (1-866-486-4329) with your order number and concern details. Our customer service staff will advise you with the status of your order and next steps. We may either ask you to return the shipped order (non-perishable goods) after authorization from Tohfay or any other options that better suit your needs.
FAQ: Tohfay.com gift delivery services are available in which cities of India? List of all cities covered by Tohfay.com in India is listed below. Not all products can be delivered to all cities. Please refer to individual product descriptions page for ensuing if a certain product is available for delivery in a certain city. Agra Ahmedabad Ajmer Aligarh Allahabad Alwar Alwye Ambala Ambarnath Amritsar Anand Angamali Ankleshwar Aurangabad Balachour Bangalore Bardoli Bareli Baroda Belgaum Bharatpur Bharuch Bhatinda Bhavnagar Bhayander Bhilai Bhimavara Bhopal Bhuvaneshwar Calcutta Calicut Chandigarh Chennai Chinchwad Cochin Coimbatore Coochbeha Dehradun Delhi Dewas Dholpur Dhanbad Durg Eluru Ernakulam Erode Faridabad Ferozabad Gandhidham Gandhinagar Ghaziabad Goa Godhra Gurgaon Guwahati Gwalior Hatras Hissar Hosur Howrah Hubli Hyderabad Indore Jabalpur Jaipur Jalandhar Jalpaiguri Jammu Jodhpur Junagadh Kakinada Kalol Kalyan Kannur Kanpur Karnal Kapurthala Katra Kodaikanal KGF Kolhapur Kolar Lucknow Ludhiana Madurai Mandideep Mandya Mangalore Manipal Mathura Medchal Meerut Mehsana Moradabad Mohali Muzaffarnagar Mumbai Mysore Nadiad Nagercoil Nagpur Nahan Nammakal Nasik Navi Mumbai Nellore New Delhi Noida Palghat Panchkula Panipat Panvel Parur Patiala Patna Permabvoor Pimpri Pondicherry Raipur Pune Rajkot Rajpura Ranchi Rishikesh Rourkela Roorkee Rupnagar Sahanpur Saharanpur Salem Sanghinagar Sangli Satara Satna Secundrabad Sehore Shekohabad Shimla Siliguri Sivakasi Solan Surat Surendranagar Taloja Tenali Thane Tirpur Tirunelveli Tirupati Tirupur Trichi Trichur Trivandrum Tumkur Tuticorin Udaipur Udhampur Udipi Ujjain Ujjain Ulhasnagar Vaikom Vapi Varanasi Vasai Vashi Vijaywada Virar Vishakhapatnam Wardha Wadi Yamunanagar Zirakpur FAQ: How secure is my credit card and other information on Tohfay.com? All online transactions at Tohfay.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant. Tohfay does not store customer credit information for longer period of time to avoid any incident of secure data loss. If you feel uncomfortable with ordering on-line, you can always place your order on phone at 1-866-4Tohfay (1-866-486-4329) or send us an email at sales@tohfay.com with your phone number and our friendly customer service staff would contact you at the earliest. FAQ: What is Tohfay's Privacy Policy for its customers? Tohfay LLC, shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our websites. By using the site or obtaining any product or service through our websites, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use our websites. Privacy Policy Statement: At Tohfay.com we take extreme care in preserving the important personal information coming to us from our customers. The information submitted to Tohfay would not be revealed to any third party except where it is required for transactions with our third party suppliers. Cookies: Customers visiting our website are identified with the help of 'cookies'. We use cookies to identify our customer's interests in our various products. The information collected by Tohfay is not sold or shared with any other agency or organization. Information Collected During Registration: The information collected during the registration process such as, e-mail address, telephone number, address and a valid credit card number is used only to verify customer's account and to process the orders. The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information. The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information. Use of Your Email Address: We only use our customer's e-mails to communicate with them regarding the details of their order, their shipping information and or any other customer service related issues. We will occasionally send our customers e-mail with recommendations or notices of new products and prices. Sale of Our Company: As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company. FAQ: What are the terms of use of Tohfay Websites? Terms of Use: This Web site is owned and operated by Tohfay LLC. All inquiries may be directed to Tohfay.com Customer Service Department 306 Washington Street Teanck, NJ 07666 Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the Tohfay.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Tohfay.com Web site These Terms and Conditions may Change Tohfay, LLC reserves the right to update or modify these terms and conditions at any time without prior notices. Your use of the Tohfay.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site. Copyright Notice All of the Content you see on this Web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Tohfay, Incorporated, one of its affiliates or by third parties who have licensed their materials to Tohfay.com. The entire Content of the Tohfay.com Web site is copyrighted as a collective work under U.S. copyright laws, and Tohfay, Incorporated owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The users of our site intend the Content of the Tohfay.com Web site, and the site as a whole, solely for personal, noncommercial use. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Tohfay, Incorporated reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Tohfay Incorporated. Submissions We welcome your comments regarding the Tohfay.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Tohfay.com shall be and remain the exclusive property of Tohfay.com. Your submission of any such Comments shall constitute an assignment to Tohfay.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Tohfay.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. Gift Messages The Tohfay.com gift message services available to our customers are subject to the following guidelines. Out of respect for all of our guests, we ask that you do not use obscene, profane or threatening language in gift messages. Examples of the kinds of conduct or content that are prohibited in Tohfay.com gift messages include: The transmission of any content that could violate, or could facilitate the violation of, any applicable law, regulation, or Tohfay, LLC rule or policy. The transmission of any content that is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable. The impersonation of any person or entity in any part of a gift message. We may, but are not obligated to, restrict or remove any and all content from a gift message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, other Tohfay.com customers, or any third party. Colors We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Disclaimer This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. User acknowledges, by use of this site, that the use of this site is at own sole risk, that user assumes full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with the use of our site, and that Tohfay, LLC shall not be liable for any damages of any kind related to your use of this site. Indemnification User agrees to defend, indemnify and hold Tohfay, LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to user’s use of the site.
Information Collected During Registration: The information collected during the registration process such as, e-mail address, telephone number, address and a valid credit card number is used only to verify customer's account and to process the orders. The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information.
The information collected is not sold or rented to any third parties except for transactions involving third parties. The third parties are not permitted to sell, rent or share this information.
Use of Your Email Address: We only use our customer's e-mails to communicate with them regarding the details of their order, their shipping information and or any other customer service related issues. We will occasionally send our customers e-mail with recommendations or notices of new products and prices. Sale of Our Company: As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.
Terms of Use:
This Web site is owned and operated by Tohfay LLC. All inquiries may be directed to
Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the Tohfay.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Tohfay.com Web site
Tohfay, LLC reserves the right to update or modify these terms and conditions at any time without prior notices. Your use of the Tohfay.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site.
All of the Content you see on this Web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Tohfay, Incorporated, one of its affiliates or by third parties who have licensed their materials to Tohfay.com. The entire Content of the Tohfay.com Web site is copyrighted as a collective work under U.S. copyright laws, and Tohfay, Incorporated owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The users of our site intend the Content of the Tohfay.com Web site, and the site as a whole, solely for personal, noncommercial use. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Tohfay, Incorporated reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Tohfay Incorporated.
We welcome your comments regarding the Tohfay.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Tohfay.com shall be and remain the exclusive property of Tohfay.com. Your submission of any such Comments shall constitute an assignment to Tohfay.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Tohfay.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
The Tohfay.com gift message services available to our customers are subject to the following guidelines. Out of respect for all of our guests, we ask that you do not use obscene, profane or threatening language in gift messages. Examples of the kinds of conduct or content that are prohibited in Tohfay.com gift messages include: The transmission of any content that could violate, or could facilitate the violation of, any applicable law, regulation, or Tohfay, LLC rule or policy. The transmission of any content that is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable. The impersonation of any person or entity in any part of a gift message. We may, but are not obligated to, restrict or remove any and all content from a gift message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, other Tohfay.com customers, or any third party.
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. User acknowledges, by use of this site, that the use of this site is at own sole risk, that user assumes full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with the use of our site, and that Tohfay, LLC shall not be liable for any damages of any kind related to your use of this site.
User agrees to defend, indemnify and hold Tohfay, LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to user’s use of the site.
